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Policies-

  • Serendipity is non-smoking including all rooms, buildings, porches and outdoor areas. Non-compliance with this policy will result in reservation cancellation and no refunds will be given.
  • Check in time is 4:00 pm or later on the first day of reservation.
  • Check in for all rooms takes place in the B&B house.
  • Payment is due and charged at the time of reservation.
  • If you expect to arrive after 10:00 PM, please let us know as soon as possible, particularly if you experience delays while driving to Saugatuck.
  • Check out time is 11:00am on the morning following the final night's reservation.
  • Excessive cleaning costs and/or damages incurred may be charged to your credit card.
  • Keys may be left in rooms at check out.
  • The Cottage and Iris, Rose and Lily rooms are appropriate for adults only.
  • Pets are not allowed.
  • Cancellation Policy :
  • No shows are non-refundable.
  • The deposit is nonrefundable if a cancellation is made on or within 14 days of the check-in date.
  • The deposit is refundable (less 10% of the total reservation cost) if a cancellation is made prior to 14 days from the check-in date.
  • We cannot guarantee the weather, therefore the cancellation policy applies even if adverse weather conditions exist.